{"id":3386,"date":"2026-07-16T22:55:25","date_gmt":"2026-07-16T22:55:25","guid":{"rendered":"https:\/\/cejtechnologies.com\/?page_id=3386"},"modified":"2026-07-17T16:08:15","modified_gmt":"2026-07-17T16:08:15","slug":"it-help-request","status":"publish","type":"page","link":"https:\/\/cejtechnologies.com\/index.php\/it-help-request\/","title":{"rendered":"IT Help Request"},"content":{"rendered":"<div class=\"forminator-ui forminator-custom-form forminator-custom-form-3392 forminator-design--basic forminator-custom forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-3392\" data-uid=\"6a65941ab9686\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-3392\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-3392 forminator-design--basic forminator-custom forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"3392\"\n\t\t\t\tenctype=\"multipart\/form-data\" data-color-option=\"theme\" data-design=\"basic\" data-grid=\"custom\" style=\"display: none;\"\n\t\t\t\tdata-uid=\"6a65941ab9686\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"html-1\" class=\"forminator-field-html forminator-col forminator-col-12 \"><div class=\"forminator-field forminator-merge-tags\" data-field=\"html-1\"><p><h2>IT Help Request<\/h2><br><p>Please complete all fields below to ensure fast resolution.<\/p><\/p><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"name-1\" class=\"forminator-field-name forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-name-1_6a65941ab9686\" id=\"forminator-field-name-1_6a65941ab9686-label\" class=\"forminator-label\">Full Name <span class=\"forminator-required\">*<\/span><\/label><span id=\"forminator-field-name-1_6a65941ab9686-description\" class=\"forminator-description\">Enter your first and last name as they appear in your employee profile.<\/span><input type=\"text\" name=\"name-1\" value=\"\" placeholder=\"\" id=\"forminator-field-name-1_6a65941ab9686\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" aria-describedby=\"forminator-field-name-1_6a65941ab9686-description\" \/><\/div><\/div><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_6a65941ab9686\" id=\"forminator-field-email-1_6a65941ab9686-label\" class=\"forminator-label\">Work Email Address <span class=\"forminator-required\">*<\/span><\/label><span id=\"forminator-field-email-1_6a65941ab9686-description\" class=\"forminator-description\">Use your company email address so we can follow up on your request.<\/span><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"\" id=\"forminator-field-email-1_6a65941ab9686\" class=\"forminator-input forminator-email--field\" data-required=\"true\" aria-required=\"true\" autocomplete=\"email\" aria-describedby=\"forminator-field-email-1_6a65941ab9686-description\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"phone-1\" class=\"forminator-field-phone forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-phone-1_6a65941ab9686\" id=\"forminator-field-phone-1_6a65941ab9686-label\" class=\"forminator-label\">Contact Phone Number (Optional)<\/label><span class=\"forminator-description\" id=\"forminator-field-phone-1_6a65941ab9686-description\">Provide a number where IT can reach you if the issue requires a call.<\/span><input type=\"text\" name=\"phone-1\" value=\"\" placeholder=\"\" id=\"forminator-field-phone-1_6a65941ab9686\" class=\"forminator-input forminator-field--phone\" data-required=\"\" aria-required=\"false\" autocomplete=\"off\" aria-describedby=\"forminator-field-phone-1_6a65941ab9686-description\" \/><\/div><\/div><div id=\"select-3\" class=\"forminator-field-select forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-form-3392__field--select-3_6a65941ab9686\" id=\"forminator-form-3392__field--select-3_6a65941ab9686-label\" class=\"forminator-label\">Issue Category<\/label><span id=\"forminator-form-3392__field--select-3_6a65941ab9686-description\" class=\"forminator-description\">Select the option that best matches your issue. This routes your request to the correct support team.<\/span><select  id=\"forminator-form-3392__field--select-3_6a65941ab9686\" class=\"forminator-select--field forminator-select2 forminator-select2-multiple\" data-required=\"\" name=\"select-3\" data-default-value=\"\" data-hidden-behavior=\"zero\" data-placeholder=\"Select an option\" data-search=\"false\" data-search-placeholder=\"Select an option\" data-checkbox=\"false\" data-allow-clear=\"false\" aria-labelledby=\"forminator-form-3392__field--select-3_6a65941ab9686-label\" aria-describedby=\"forminator-form-3392__field--select-3_6a65941ab9686-description\"><option value=\"\"  >Select an option<\/option><option value=\"password-reset\"  data-calculation=\"0\">Password Reset<\/option><option value=\"software-install-access\"  data-calculation=\"0\">Software Installation or Access Request<\/option><option value=\"hardware-issue\"  data-calculation=\"0\">Hardware Issue (laptop, monitor, peripherals)<\/option><option value=\"network-vpn\"  data-calculation=\"0\">Network or VPN Connectivity<\/option><option value=\"email-calendar\"  data-calculation=\"0\">Email or Calendar Issue<\/option><option value=\"account-login\"  data-calculation=\"0\">Account or Login Access<\/option><option value=\"other\"  data-calculation=\"0\">Other<\/option><\/select><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"select-1\" class=\"forminator-field-select forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-form-3392__field--select-1_6a65941ab9686\" id=\"forminator-form-3392__field--select-1_6a65941ab9686-label\" class=\"forminator-label\">Priority Level<\/label><span id=\"forminator-form-3392__field--select-1_6a65941ab9686-description\" class=\"forminator-description\">Select the level that best describes the impact: Critical\/Outage (system down or multiple users affected), High (you cannot complete critical work), Medium (work slowed but still possible), or Low (minor inconvenience or general question).<\/span><select  id=\"forminator-form-3392__field--select-1_6a65941ab9686\" class=\"forminator-select--field forminator-select2 forminator-select2-multiple\" data-required=\"\" name=\"select-1\" data-default-value=\"\" data-hidden-behavior=\"zero\" data-placeholder=\"Select an option\" data-search=\"false\" data-search-placeholder=\"Select an option\" data-checkbox=\"false\" data-allow-clear=\"false\" aria-labelledby=\"forminator-form-3392__field--select-1_6a65941ab9686-label\" aria-describedby=\"forminator-form-3392__field--select-1_6a65941ab9686-description\"><option value=\"\"  >Select an option<\/option><option value=\"critical-outage\"  data-calculation=\"0\">Critical\/Outage<\/option><option value=\"high\"  data-calculation=\"0\">High<\/option><option value=\"medium\"  data-calculation=\"0\">Medium<\/option><option value=\"low\"  data-calculation=\"0\">Low<\/option><\/select><\/div><\/div><div id=\"select-2\" class=\"forminator-field-select forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-form-3392__field--select-2_6a65941ab9686\" id=\"forminator-form-3392__field--select-2_6a65941ab9686-label\" class=\"forminator-label\">Business Impact<\/label><span id=\"forminator-form-3392__field--select-2_6a65941ab9686-description\" class=\"forminator-description\">Indicate how many people are affected by this issue.<\/span><select  id=\"forminator-form-3392__field--select-2_6a65941ab9686\" class=\"forminator-select--field forminator-select2 forminator-select2-multiple\" data-required=\"\" name=\"select-2\" data-default-value=\"\" data-hidden-behavior=\"zero\" data-placeholder=\"Select an option\" data-search=\"false\" data-search-placeholder=\"Select an option\" data-checkbox=\"false\" data-allow-clear=\"false\" aria-labelledby=\"forminator-form-3392__field--select-2_6a65941ab9686-label\" aria-describedby=\"forminator-form-3392__field--select-2_6a65941ab9686-description\"><option value=\"\"  >Select an option<\/option><option value=\"single-user\"  data-calculation=\"0\">Single User<\/option><option value=\"small-team\"  data-calculation=\"0\">Small Team (2 to 10 people)<\/option><option value=\"department\"  data-calculation=\"0\">Department (11 to 50 people)<\/option><option value=\"company-wide\"  data-calculation=\"0\">Company-Wide<\/option><\/select><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_6a65941ab9686\" id=\"forminator-field-textarea-1_6a65941ab9686-label\" class=\"forminator-label\">Issue Description<\/label><span id=\"forminator-field-textarea-1_6a65941ab9686-description\" class=\"forminator-description\">Describe the issue in detail, including: what you were trying to do, what happened 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value=\"forminator_submit_form_custom-forms\"><\/form>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3386","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cejtechnologies.com\/index.php\/wp-json\/wp\/v2\/pages\/3386","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cejtechnologies.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cejtechnologies.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cejtechnologies.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cejtechnologies.com\/index.php\/wp-json\/wp\/v2\/comments?post=3386"}],"version-history":[{"count":3,"href":"https:\/\/cejtechnologies.com\/index.php\/wp-json\/wp\/v2\/pages\/3386\/revisions"}],"predecessor-version":[{"id":3394,"href":"https:\/\/cejtechnologies.com\/index.php\/wp-json\/wp\/v2\/pages\/3386\/revisions\/3394"}],"wp:attachment":[{"href":"https:\/\/cejtechnologies.com\/index.php\/wp-json\/wp\/v2\/media?parent=3386"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}