{"id":3144,"date":"2026-01-07T22:39:32","date_gmt":"2026-01-07T22:39:32","guid":{"rendered":"https:\/\/cejtechnologies.com\/?page_id=3144"},"modified":"2026-07-17T18:18:56","modified_gmt":"2026-07-17T18:18:56","slug":"support","status":"publish","type":"page","link":"https:\/\/cejtechnologies.com\/index.php\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div class=\"cej-page\">\n<h1>Client Support<\/h1>\n<p><strong>CEJ Technologies<\/strong> provides remote and on-site support for small to medium businesses in New Hampshire and surrounding areas.<\/p>\n<p>If you\u2019re an existing customer and need help, start here.<\/p>\n<h2>Start Support<\/h2>\n<div class=\"cej-services-grid\">\n<div class=\"cej-service-card\">\n<h3>Remote Support<\/h3>\n<p>Start a secure remote session so we can assist you quickly.<\/p>\n<p class=\"cej-card-link\"><a href=\"https:\/\/cejhelp.com\" target=\"_blank\" rel=\"noopener noreferrer\">Launch Remote Support \u2192<\/a><\/p>\n<\/div>\n<div class=\"cej-service-card\">\n<h3>Submit an IT Help Request<\/h3>\n<p>Fill out a short form and it goes straight to our team, no phone tag required.<\/p>\n<p style=\"margin: 0;\"><a href=\"https:\/\/cejtechnologies.com\/index.php\/it-help-request\/\">Start a Help Request \u2192<\/a><\/p>\n<\/div>\n<div class=\"cej-service-card\">\n<h3>Hours<\/h3>\n<p style=\"margin: 0;\">Monday to Friday, 8:00am to 5:00pm<br \/>\nAfter-hours support by arrangement<\/p>\n<hr style=\"margin: 14px 0; opacity: .25;\" \/>\n<div class=\"cej-directions cej-directions--compact\">\n<div class=\"cej-directions__label\" style=\"margin-bottom: 6px;\">Directions<\/div>\n<form class=\"cej-directions__row\" action=\"https:\/\/www.google.com\/maps\/dir\/\" method=\"GET\" target=\"_blank\"><input name=\"api\" type=\"hidden\" value=\"1\" \/><br \/>\n<input name=\"destination\" type=\"hidden\" value=\"395 Daniel Webster Hwy #7, Merrimack, NH 03054\" \/><br \/>\n<input name=\"travelmode\" type=\"hidden\" value=\"driving\" \/><\/p>\n<p><input class=\"cej-directions__input\" title=\"Enter a valid ZIP (12345 or 12345-6789).\" autocomplete=\"postal-code\" maxlength=\"10\" name=\"origin\" pattern=\"^\\d{5}(-\\d{4})?$\" required=\"\" type=\"text\" placeholder=\"Enter ZIP\" \/><\/p>\n<p><button class=\"cej-directions__btn\" type=\"submit\">Go<\/button><\/p>\n<\/form>\n<\/div>\n<\/div>\n<div class=\"cej-service-card\">\n<h3>Before You Call<\/h3>\n<p style=\"margin: 0;\">If possible, have these ready:<br \/>\n\u2022 Your device name (or user name)<br \/>\n\u2022 Best callback number<br \/>\n\u2022 A quick description of the issue and when it started<\/p>\n<\/div>\n<div class=\"cej-service-card\">\n<h3>On-Site Support<\/h3>\n<p>If remote support is not enough, we can schedule an on-site visit for networking, cabling, hardware, cameras, or phone systems.<\/p>\n<p class=\"cej-card-link\"><a href=\"tel:16034243117\">Request On-Site Support \u2192<\/a><\/p>\n<\/div>\n<div class=\"cej-service-card\">\n<h3>Service Area<\/h3>\n<p>Based in Southern New Hampshire, serving businesses across New Hampshire and throughout New England, including Maine, Vermont, Massachusetts, Rhode Island, and Connecticut.<\/p>\n<p class=\"cej-card-link\"><a href=\"mailto:info@cejtechnologies.com\">Ask About Coverage \u2192<\/a><\/p>\n<\/div>\n<\/div>\n<h2>Common Questions<\/h2>\n<h3>Do I need to install anything for remote support?<\/h3>\n<p><strong>It depends.<\/strong> In most cases you\u2019ll be prompted to run a small support app. We\u2019ll guide you through it.<\/p>\n<h3>Will you be able to access my computer without permission?<\/h3>\n<p><strong>No.<\/strong> Remote support sessions require your action to start, and you can end the session at any time.<\/p>\n<h3>Can you provide on-site support if remote support isn\u2019t enough?<\/h3>\n<p><strong>Yes.<\/strong> If the issue requires hands-on work (networking, cabling, hardware, phone systems), we can schedule an on-site visit.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Client Support CEJ Technologies provides remote and on-site support for small to medium businesses in New Hampshire and surrounding areas. If you\u2019re an existing customer and need help, start here. Start Support Remote Support Start a secure remote session so we can assist you quickly. Launch Remote Support \u2192 Submit an IT Help Request Fill <a href=\"https:\/\/cejtechnologies.com\/index.php\/support\/\" class=\"more-link\">&#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3144","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cejtechnologies.com\/index.php\/wp-json\/wp\/v2\/pages\/3144","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cejtechnologies.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cejtechnologies.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cejtechnologies.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cejtechnologies.com\/index.php\/wp-json\/wp\/v2\/comments?post=3144"}],"version-history":[{"count":15,"href":"https:\/\/cejtechnologies.com\/index.php\/wp-json\/wp\/v2\/pages\/3144\/revisions"}],"predecessor-version":[{"id":3398,"href":"https:\/\/cejtechnologies.com\/index.php\/wp-json\/wp\/v2\/pages\/3144\/revisions\/3398"}],"wp:attachment":[{"href":"https:\/\/cejtechnologies.com\/index.php\/wp-json\/wp\/v2\/media?parent=3144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}