VoIP Phone Systems

VoIP Phone Systems

CEJ Technologies provides VoIP phone systems for small and mid-sized businesses that want modern calling, predictable costs,
and a setup that works reliably across the office, remote locations, and mobile devices.

We help you choose the right approach, deploy it cleanly, and support it long-term—so your team stays focused on customers instead of phone issues.

Why VoIP

Predictable Costs

Reduce legacy phone expenses and simplify billing, with features typically included rather than added as separate line items.

Work From Anywhere

Take business calls from desk phones, mobile apps, or desktop softphones—whether you’re in the office, remote, or on the road.

Scalable & Flexible

Add users, extensions, call queues, and multi-site support without expensive hardware upgrades or complex changes.

Professional Call Handling

Auto attendants, smart routing, voicemail-to-email, and call groups help customers reach the right person quickly.

Business Continuity

Keep calls flowing during disruptions with failover options like call forwarding, alternate routing, and mobile continuity.

Centralized Administration

Manage users, extensions, and call flows from a single admin portal—faster changes and fewer support headaches.

What We Handle

  • Planning: users, extensions, departments, call flows, and growth needs
  • Implementation: configuration, testing, and number porting coordination
  • Devices & setup: desk phones, headsets, softphones, and mobile apps
  • Network readiness: basic checks and tuning to support call quality
  • Support: remote troubleshooting and on-site help when needed

Popular Features

Core Calling

  • Auto attendants (IVR)
  • Ring groups and call routing
  • Voicemail-to-email
  • Custom greetings and hold music

Mobility

  • Mobile apps (iOS / Android)
  • Desktop softphones
  • Support for hybrid and remote teams

Operations

  • Call queues
  • Call history and reporting
  • Optional call recording

Integrations

  • Microsoft 365 / Outlook (platform dependent)
  • CRM integrations (platform dependent)
  • Conference room phones

Security Controls

  • Role-based admin access
  • Strong authentication options (platform dependent)
  • Spam / fraud mitigation features (platform dependent)

Call Quality

  • QoS and network readiness checks
  • Provisioning and device tuning
  • Troubleshooting for jitter/latency issues

Want to Talk Through Options?

We’ll recommend a practical setup based on your team size, call volume, and how you work—then outline next steps for deployment and support.

Phone: (603) 424-3117
Email: info@cejtechnologies.com