Managed Services
CEJ Technologies provides managed services for small and mid-sized businesses that want reliable, secure technology, without constant firefighting.
Our approach focuses on proactive monitoring, routine maintenance, and responsive support so systems stay stable, issues are addressed early, and problems don’t turn into outages.
What’s Included
- Proactive monitoring: Workstations, servers, and key network devices
- Patch management: Operating system and application updates
- Backups: Configuration, monitoring, and recovery guidance
- Endpoint protection: Endpoint security coordination and remediation support
- Email support: Account setup and baseline security configuration
- Remote support: Secure assistance for day-to-day issues
- User assistance: Performance, login, and application troubleshooting
- Network checks: Firewalls, switches, and Wi-Fi health
- Documentation: Systems, standards, and configurations for consistency
Why Managed Services Helps
Fewer Surprises
Routine monitoring and maintenance help identify issues early, reducing unexpected downtime and emergency repairs.
Consistent Support
Documented configurations and standards make support faster and more predictable when issues arise.
Reduced Risk
Regular updates, backups, and baseline security practices reduce exposure to data loss, ransomware, and account compromise.
Local Accountability
Support is provided by a local team familiar with your environment—not a rotating help desk or outsourced call center.
Better Planning
Clear visibility into system health and recurring issues helps prioritize improvements and budget for upgrades.
Improved Productivity
Faster issue resolution and fewer disruptions help your team stay focused on work instead of technology problems.
Common Questions
Is managed services only for businesses?
Managed services is designed for businesses that rely on technology for daily operations and need consistent uptime, support, and security.
If you’re not sure whether it’s the right fit, we can recommend the best approach based on your environment and goals.
Do you still provide on-site support?
Yes. Many issues are resolved remotely, but on-site service is available when hands-on work is required.
Can managed services work alongside existing IT resources?
Yes. Managed services can supplement internal staff or existing vendors by covering monitoring, maintenance, and escalation support.
Get Started
If you want proactive support, predictable maintenance, and a more stable environment, CEJ Technologies can help.
Contact us to discuss your systems and the right level of coverage.
Phone: (603) 424-3117
Email: info@cejtechnologies.com